Develop strong customer relationships and act as their advocate within the company, communicating customer feedback, needs and pains through the organization. Define and track key customer engagement, business plan execution, and in-market performance metrics to manage the business. Analyse data to gain insights into customer experience and product adoption, using this information to guide current business management decisions and future product improvements. Manage the product life cycle from launch through end of life, including release to production and transition planning gen-over-gen. Partner with marketing and sales teams to develop effective Go-to-Market strategies, product positioning, and sales enablement materials. Educate teams across the organization on the global market and competitive landscape via key market data analysis, customer research studies, industry statistics/reporting, and channel/sales force feedback.
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Job Type
Full-time
Career Level
Mid Level