911 Telecommunicator

COMMUNITY CARE AMBULANCE NETWORK • Ashtabula, OH

4d • Onsite

About The Position

The Emergency Services Telecommunicators primary call taking responsibilities are to receive service requests and dispatch the appropriate resources to ensure timely response to meet the needs served by Community Care Ambulance in compliance with established guidelines while maintaining good customer relations. Dispatching of medical transportation may include any or all 911, Emergency Medical and Emergency Fire call assignments. To appropriately respond and provide assistance to those in need. Also to assist in administrative functions including but not limited to: information gathering, report generating, and assisting with billing functions

Requirements

• Must be 18 years of age
• Possess a high school diploma or GED
• Excellent communication skills
• Ability to deal with crisis/emergency situations in a calm manner
• CPR and First Aid trained or have the ability to be trained
• Current Ohio EMT certification or higher
• Valid Ohio Drivers License
• Must be able to meet Community Cares Insurability requirements
• Eyesight must be in compliance with the standards set forth by the O.D.O.T. for day and night driving and may be corrected with the aid of prescription eye-wear
• Hearing of low and high frequencies is required and may be corrected with the use of hearing aids

Responsibilities

• Receive service requests
• Dispatch appropriate resources
• Dispatch medical transportation (911, Emergency Medical, Emergency Fire)
• Provide assistance to those in need
• Assist in administrative functions (information gathering, report generating, billing)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED