Account Coordinator - Games & Interactive Media
About The Position
APM (a joint venture of Sony Music Publishing and Universal Music Publishing) is the leading provider of original production music available to content creators, with an extraordinary collection of over one million hand-curated recordings spanning every genre, era and country. APM is the go-to for thousands of music supervisors, producers and video editors, spanning every market. Our music can be found daily on platforms as diverse as Netflix, YouTube, TikTok, Facebook, Wondery, and Spotify, among many others. In 2025, as in every year, multiple Super Bowl commercials featured APM music content. In addition, APM tracks have been sampled by the likes of Jay-Z, Dr Dre, Nas, Drake, MF DOOM, and many others. The Role We are seeking an Account Coordinator to join our Games & Interactive Media team. This is an LA-based, hybrid role.
Requirements
- Revenue-facing coordination and pipeline hygiene
- 1-3+ years in one of the following roles: Sales Development (SDR/BDR), Account Coordination, Customer Success,
- Proven track record hitting activity targets (calls/emails/meetings set) maintaining clean CRM data
- Experience supporting renewals
- Gaming, platforms, and creator economy fluency
- Familiarity with gaming, interactive media, creator tools, UGC platforms, or SaaS
- Familiarity with common buyers and users: biz dev, partnerships, product, marketing, community, creator programs, legal/procurement
- Music licensing and rights adjacent experience
- Exposure to music licensing, production music, sync, copyright, or rights Management.
Nice To Haves
- Bonus but valuable: familiarity with Content ID concepts (claims, disputes, whitelisting, reference files) without needing to operate tools
Responsibilities
- Research and identify target prospects across gaming and interactive/new media markets
- Generate, qualify, and nurture leads through outbound outreach, marketing campaigns, and inbound follow-up
- Engage prospects to understand their needs and clearly communicate APM’s value proposition
- Maintain a healthy sales pipeline and consistently meet activity and meeting targets
- Partner with Marketing and Account Executives to execute outreach efforts and smoothly transition qualified leads
- Stay current on industry trends, competitors, and market dynamics to effectively position APM
- Support Account Executives by managing scheduling, CRM pipeline updates, renewals tracking, and meeting follow-ups
- Onboard and educate clients through live presentations, consultative support, and proactive outreach
- Manage client access and logins, including troubleshooting account-related issues
- Monitor client health, usage, and reporting to drive adoption and proactively address risks
- Coordinate with Marketing on client-facing nurture campaigns and supporting materials
- Maintain accurate, up-to-date account and contact records and generate CRM reports as needed
- Keep clients informed of new music releases, product enhancements, and service updates
- Perform additional duties as assigned
Benefits
- The opportunity to work with a dynamic and legendary team
- A rewarding opportunity in an ever-changing industry
- Health benefits, 401k, life and disability benefits and a generous time-off policy
- Team building and attendance to industry events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
