Account Executive, Inside
About The Position
Act as point of contact for existing customers, focusing on ongoing customer success, retention, and growth. Sell products and/or services to existing customers via telephone and Internet (e.g., chat, email, video conferencing, etc.). Responsible for maintaining relationships with accounts by working with customers within assigned territory, defined by geographic area, industry, or product/service segment. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, pull reports and key information. Provide insight to customers, identify and close upsell opportunities. Demonstrate expertise of retention and sales techniques and company product/service offerings.
Requirements
- Excellent planning and solutions selling experience.
- Ability to conduct in-depth sales presentations over the phone or other interactive technology channels, including product demonstrations that highlight key benefits, return on investment and the value of our solution and services.
- Proven persuasion and negotiation skills.
- Excellent communication, presentation and customer relationship building skills.
- Proven ability to identify and close sales opportunities virtually over the phone and web meetings.
- 1-3 years of relevant sales experience.
- Bachelor’s degree or equivalent experience
- Demonstrated consistent quota attainment track record with a continuous desire to win.
- Overall experience selling advertising or complex SaaS/software solutions to business leaders.
Nice To Haves
- Experience in the automotive space or digital marketplace is ideal.
Responsibilities
- Act as point of contact for existing customers, focusing on ongoing customer success, retention, and growth.
- Sell products and/or services to existing customers via telephone and Internet (e.g., chat, email, video conferencing, etc.).
- Responsible for maintaining relationships with accounts by working with customers within assigned territory, defined by geographic area, industry, or product/service segment.
- Respond to client inquiries and offer guidance on appropriate products and services.
- Execute sales strategy, pull reports and key information.
- Provide insight to customers, identify and close upsell opportunities.
- Demonstrate expertise of retention and sales techniques and company product/service offerings.
Benefits
- 18 days of paid time off, plus select paid holidays
- Employee Stock Purchase Program
- Paid Volunteer Day & Floating Holiday
- Robust Health Insurance Options: BCBS, Delta Dental, EyeMed
- 401k plan with company match
- Parental Leave
- Life & Disability Insurance
- Tuition Reimbursement
- Free DashPash (through DoorDash)
- Employee Assistance Program (EAP)
- Medical, Dental & Vision Healthcare Plans
- New Hire Stipend for Home Office Set-Up
- Generous PTO
- Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
- Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
