Account Maintenance Specialist I

PAYLOCITY CORPORATION•Schaumburg, IL

About The Position

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! Account Maintenance Specialist position is responsible for data entry and maintenance of state agencies' rates, EIN’s and frequencies for our clients. They facilitate the seamless onboarding of new clients, set up and manage tax codes, and partner with colleagues in Tax and other related departments such as Client Services, Implementation, and Finance to ensure sound tax service and a high level of customer service is delivered.

Requirements

1-2 years of payroll experience preferred
Payroll service bureau experience a plus
Experience in a high-volume payroll tax department is highly desirable
Employment Tax Knowledge desired
Proficient in Microsoft Office (MS Excel advanced skills)
Bachelors degree required

Responsibilities

Initiate and process SUI Rates/EIN and frequency exchanges
Update SUI rates, account numbers, and deposit frequencies
Facilitate new client onboarding, including scheduling prior to service tax collections for new customers, verifying client data, and importing demographic and pay history data into the tax application for new customers
Manage Tax codes, including but not limited to adding tax codes, inactivating tax codes
Answer the tax code hotline (call queue)
Participate in User Acceptance testing (UAT)
Maintain and update current procedure documentation
Complete special projects as assigned by management
Other related responsibilities at the discretion of management