Account Manager, Mid-Market

EvenUp

2d

About The Position

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.
We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.
We’re looking for a self-driven, customer-obsessed Mid-Market Account Manager to join as a founding member of our new Account Management team. As an Account Manager at EvenUp, you’ll be the CEO of your book of business, building lasting executive partnerships with our MM law firm clients to help them maximize the value of our AI platform. You’ll manage renewals, identify expansion opportunities, and cross sell new product lines to existing customers.

Requirements

• 3+ years of experience in quota carrying SaaS roles (Sales, Account Management); minimum 2 years working with customers
• Proven track record of exceeding quota attainment via $50k+ ACV new business or cross sales
• Experience managing a high-volume MM customer book of business with a balance of relationship-building and transactional efficiency
• Strong discovery and consultative selling skills; the ability to translate customer pain points into tailored solutions
• Excellent communication and relationship-building skills with executives, operations teams, and technical stakeholders
• Highly organized and self-motivated, with the ability to manage competing priorities in a fast-paced, scaling environment
• Passion for technology and impact — excited to help transform the legal industry and expand access to justice

Responsibilities

• Own an revenue expansion quota for a seasoned MM book of business
• Partner with CSMs to proactively engage customers at key lifecycle events: post-onboarding check-in, business reviews, annual renewals, significant business activity (M&A, firm expansion, new markets)
• Build and manage a pipeline of commercial opportunities via repeatable outbound prospecting
• Consult with firm executives and operational leaders to understand their operational challenges and goals, providing tailored solutions
• Navigate a solution sales process by building relationships with multiple external and internal stakeholders through remote and in-person meetings
• Negotiate and coordinate customer procurement and contract execution for renewals and cross sales
• Take an entrepreneurial approach to your book, using creativity and strategic thinking to build long-term partnerships that fuel both customer success and EvenUp’s growth.

Benefits

• Choice of medical, dental, and vision insurance plans for you and your family
• Additional insurance coverage options for life, accident, or critical illness
• Flexible paid time off, sick leave, short-term and long-term disability
• 10 US observed holidays, and Canadian statutory holidays by province
• A home office stipend
• 401(k) for US-based employees and RRSP for Canada-based employees
• Paid parental leave
• A local in-person meet-up program
• Hubs in San Francisco and Toronto

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed