Account Manager (US)

Netflix • Chicago, IL

3d • $90,000 - $139,500

About The Position

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.
Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Client Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure accurate execution and excellent client service.

Requirements

• 2+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
• Excellent client service and relationship management skills that build trust and loyalty with clients.
• Operational excellence through process rigor, proactive problem-solving, and strong cross-functional coordination to make Netflix Ads easy to buy and deliver.
• Audience-driven & solutions-based media planning experience with the ability to translate client business goals into effective Netflix campaign strategies
• Experience in managing deals across multiple deal types including DIO, Programmatic Guaranteed, PMP and Live; Programmatic experience is a must.
• Data fluency and the ability to translate insights into data-driven storytelling to guide smarter client investment decisions that drive stronger outcomes.
• Proven project management skills with ability to multitask and manage requests from various stakeholders.
• Familiarity with Advertising Research and Verification vendors like Nielsen, iSpot, Integral Ad Science, DoubleVerify, Kantar, etc.
• Effective verbal and written communication skills

Responsibilities

• Be a consultative partner to our top and strategic accounts in partnership with the sales team to understand their needs and present Netflix solutions
• Provide clients with excellent customer service by making it seamless for them to activate campaigns on Netflix.
• Lead strategic media planning for accounts and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
• Host weekly Pipeline & Pacing meetings with Client Partners to align on upcoming launches and active campaign performance
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization and upsell tactics
• Work closely with Ads Operations for flawless order implementation and technical troubleshooting
• Provide clients with necessary data driven insights on campaign and measurement performance including post-campaign wrap reports
• Ability to navigate campaign escalations to find efficient solutions
• Partner with cross-functional teams on the production of custom creative assets
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies.
• Contribute to monthly billing & invoicing process with clients and finance

Benefits

• Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
• We also offer paid leave of absence programs.
• Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
• Full-time salaried employees are immediately entitled to flexible time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed