Account Manager

American Cutting Edge • Dayton, OH

11d • Hybrid

About The Position

Are you a relationship builder with a passion for solving problems and helping customers succeed? Join American Cutting Edge (CB Manufacturing) as an Account Manager and be part of a team that provides innovative, engineered cutting solutions to customers across industries like food processing, recycling, packaging, and medical.
We’ve been Cutting the Way to a Better World since 1965—and we’re looking for someone like you to help us continue that mission.

Requirements

• 3–5 years of experience in sales, account management, or customer service
• Strong B2B communication skills—written and verbal
• Mechanical aptitude (we'll teach you the rest!)
• Positive, goal-driven mindset and willingness to learn
• Strong objection-handling and customer persuasion skills
• Limited travel (less than 20%)

Nice To Haves

• Ability to read blueprints and take measurements is a plus
• Proficiency with Microsoft Office (Excel, Outlook); experience with SAGE software is a bonus
• Experience selling to/through industrial distributors or end users preferred

Responsibilities

• Building strong customer relationships through excellent service and regular outreach
• Following up on high-quality leads (no cold calls from scratch!)
• Identifying customer needs and recommending custom blade solutions
• Communicating product capabilities and technical information with confidence
• Working with internal teams (Purchasing, Customer Service, Engineering) to meet delivery and performance expectations
• Negotiating and closing deals
• Handling both inbound and outbound phone sales
• Logging interactions and updates in our CRM system

Benefits

• Award-Winning Culture: Named one of Dayton’s Best Places to Work 4 years in a row
• Career Growth: Training, support, and leadership invested in your success
• Great Benefits: Medical, dental, vision, and 401(k) with company match
• Profit Sharing: We win together—your performance matters
• Work-Life Balance: Paid vacation, holidays, and flexible hybrid schedule
• Innovative Products: Work with unique, technical products that solve real-world problems

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed