Account Manager

Concord Servicing • Scottsdale, AZ

5h

About The Position

In this role, you will be responsible for managing and growing a portfolio of client accounts, ensuring client satisfaction, and driving business growth.

Requirements

• Proven experience in account management or a similar role
• Excellent communication and interpersonal skills
• Strong problem-solving and negotiation abilities
• Ability to build and maintain strong client relationships
• Detail-oriented with strong organizational skills
• Ability to multitask and prioritize tasks effectively
• Proficient in Microsoft Office Suite
• Bachelor's degree in business administration or a related field

Responsibilities

• Develop and maintain strong relationships with assigned client accounts
• Act as the main point of contact for clients, addressing their needs and concerns
• Gain a deep understanding of clients' business objectives and provide strategic guidance and support
• Identify growth opportunities within client accounts and collaborate with internal teams to implement strategies
• Monitor and analyze client performance metrics
• Prepare and present regular reports and updates to clients on account status and progress
• Ensure timely and accurate delivery of services to clients
• Resolve client issues and disputes in a timely and satisfactory manner

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short-Term & Long-Term Disability
• Wellness Resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees