Account Manager - 1st Shift
About The Position
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday, 8:00am - 4:30pm As the Account Manager, you will be the critical link between GXO and its customers and carriers. We’ll count on your positive attitude and professionalism to foster a strong and successful client relationship.
Requirements
- Bachelor’s degree
- 1 year of experience as a commodity buyer or Account Manager
- Experience with Microsoft Office, including intermediate to advanced Excel skills
- To meet government and federal law program requirements which requires U.S. citizen status
Nice To Haves
- Availability to travel
- Ability to communicate effectively across the organization
Responsibilities
- Handle relationships with domestic and international customers
- Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
- Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
- Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
- Audit QMS documents
- Participate in managing quality systems and continuously improving processes within the facility
- Contribute to quarterly business reviews and presentations
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
