CNB Bank, Account Servicer - Hybrid
About The Position
Account Servicers are dedicated to providing exceptional deposit support to branch teams located within all divisions of CNB Bank. They are responsible for accurately reviewing, researching, and processing requests regarding deposit accounts in order to meet the needs and expectations of our clients. This includes reviewing all new deposit accounts, maintenance performed on existing accounts, documentation, and following all specific state regulations dependent on where accounts are established, and services are provided. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.
Requirements
- QUALIFICATIONS, EDUCATION, & EXPERIENCE
- To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted.
- LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
- TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, statement processing system, and any other computer programs pertinent to performing job duties.
- MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages.
- REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
- PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
- This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.
Responsibilities
- Review deposit account structures/relationships for accuracy
- Review deposit related documents for precision and authenticity
- Understand, advise, and uphold specific state laws regarding deposit accounts
- Assist branch staff personnel with deposit account related questions
- Maintain a general understanding of all Account Services related topics & duties
Benefits
- Medical, Dental, Vision & Life Insurance
- 401K with company match
- Paid Time Off & Recognized Holidays
- Leave policies
- Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
- Employee Assistance Program
- Employee Health & Wellness Program
- Special Loan and Deposit Rates
- Gradifi Student Loan Paydown Plan
- Rewards & Recognition Programs and much more!
- Eligibility requirements apply.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
