Accounts Receivable Analyst - Cash Application

MillerKnoll • Zeeland, MI

23h

About The Position

Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. GENERAL PURPOSE Responsible for managing the collection of Accounts Receivable in compliance with established policies. Includes communication with external and internal customers to maintain status of accounts through collections of payments, account reconciliations, backlog management and dispute resolution. ESSENTIAL FUNCTIONS Assign appropriate codes to customer accounts for collection purposes. Assist with AR Audit processes and documentation. Assist with training of new AR Analysts. Escalate collection issues appropriately as prescribed in the Best Practices worksheet. Follows prescribed documented procedures to ensure accuracy and audit requirements. Identify and recommend process improvements. Maintain current status of accounts and monitor credit limits. Process A/R portion of new business partner workflow. Record collection efforts appropriately. Review and approve customer orders in the order system based on the credit line and payment status. Under broad supervision collect on outstanding Accounts Receivable for a variety of distributions using an assortment of reports and programs. Understand and communicate department results. Work with Credit Analysts to manage challenging accounts. Work with internal customers for information & resolution of payment issues. Work with Senior Cash Application Analyst to apply payments as needed. Assist Cash Applications and AR with PCI compliance. Assist team with Credit Card Charges and corrections. Upload and deposit cash and electronic payments received. Assist with researching unapplied/unallocated payments. Performs additional responsibilities as requested to achieve business objectives. Additional Essential Functions Support auditing and accounting functions for Cash Applications. Acts as backup for all Cash Application processes. Work closely with external financial facilities. Complete the dispute research and resolution process. Completes month end requirements in appropriate timeframe.

Requirements

• Bachelor's Degree in Accounting / Finance. or equivalent experience demonstrating proficiency required.
• 2 years of experience of professional accounting/finance experience required.
• Advanced Excel Skills.
• Proficient with an Order to Cash system.
• Experience reading and interpreting payment terms for contracts.
• Advanced knowledge of and experience with accounting principles, concepts, theories, and techniques in conducting activities supporting the development, monitoring and maintenance of customer accounts.
• Under minimal supervision, ability to maintain, audit, and adjust customer accounts that impact the general ledger.
• Ability to successfully complete assignments that are broader in nature, usually requiring an advanced understanding of and extensive experience in customer account management fundamentals.
• Proficient communication skills and basic negotiation skills.
• Ability to apply logic in solving problems non-routine in nature.
• Advanced knowledge of system processes to work with IT on corrections and procedures.
• Ability to maintain, audit, and adjust customer accounts that impact the general ledger.
• Broad understanding of financial impacts and their connections to the general ledger.
• Expert knowledge of credit card systems, procedures and processing.
• Exposure and understanding of external financial institutions processing requirements.
• Must be able to perform all essential functions of the position with or without accommodations.

Responsibilities

• Assign appropriate codes to customer accounts for collection purposes.
• Assist with AR Audit processes and documentation.
• Assist with training of new AR Analysts.
• Escalate collection issues appropriately as prescribed in the Best Practices worksheet.
• Follows prescribed documented procedures to ensure accuracy and audit requirements.
• Identify and recommend process improvements.
• Maintain current status of accounts and monitor credit limits.
• Process A/R portion of new business partner workflow.
• Record collection efforts appropriately.
• Review and approve customer orders in the order system based on the credit line and payment status.
• Under broad supervision collect on outstanding Accounts Receivable for a variety of distributions using an assortment of reports and programs.
• Understand and communicate department results.
• Work with Credit Analysts to manage challenging accounts.
• Work with internal customers for information & resolution of payment issues.
• Work with Senior Cash Application Analyst to apply payments as needed.
• Assist Cash Applications and AR with PCI compliance.
• Assist team with Credit Card Charges and corrections.
• Upload and deposit cash and electronic payments received.
• Assist with researching unapplied/unallocated payments.
• Performs additional responsibilities as requested to achieve business objectives.
• Support auditing and accounting functions for Cash Applications.
• Acts as backup for all Cash Application processes.
• Work closely with external financial facilities.
• Complete the dispute research and resolution process.
• Completes month end requirements in appropriate timeframe.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level