About The Position

The Accounts Receivable Coordinator for ASU Catering is responsible for the accurate and timely processing of event billing, invoicing, and accounts receivable activities. This role serves as a key liaison between clients, internal finance partners, procurement, and operations to ensure all catering events are properly billed, payments are collected, and financial records are maintained in accordance with university and departmental standards. The Accounts Receivable Coordinator plays a critical role in supporting revenue integrity by managing invoices, monitoring outstanding balances, processing payments, maintaining AR records, and providing responsive customer service while ensuring consistent communication across multiple stakeholders

Requirements

  • Prior administrative experience is required, including a minimum of three years of account billing experience.
  • The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrates strong interpersonal skills, accuracy, and attention to detail
  • Requires frequent performance of repetitive motions with hands and/or arms

Responsibilities

  • Process and invoice catering events from prior day(s), ensuring accuracy and completeness before submitting documentation to the Finance Coordinator.
  • Receive official GFF invoices and distribute them to clients for payment, updating invoice tracking spreadsheets accordingly.
  • Monitor, track, and follow up on all outstanding invoices through proactive email and phone communication with clients.
  • Maintain and update Accounts Receivable (AR) spreadsheets, including recording all payments received on a daily basis.
  • Process client credit card payments and coordinate EFT payment details with internal finance contacts.
  • Communicate with PWD and Procurement teams regarding purchase orders (POs) and procurement-related documentation.
  • Prepare and process credit and debit memos as required.
  • Answer incoming calls and assist clients with billing questions and payment processing.
  • Participate in weekly AR meetings, conduct AR reviews, and perform ongoing maintenance of receivable records.
  • Transfer and reconcile data between legacy and current AR tracking systems, ensuring all new invoices are accurately captured.
  • Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office
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