Accounts Receivable Coordinator

Love's Travel Stops & Country Stores • Chicago, IL

14h

About The Position

The Accounts Receivable (AR) Coordinator’s primary responsibility is managing accounts receivable for our clients. This position is strictly business-to-business accounts receivable (very customer-service focused). The AR Coordinator will communicate with our customers by telephone and email to recover unpaid invoices, and the AR Coordinator will use Love’s online systems for tracking and information gathering.

Requirements

• HS Diploma or equivalent required
• Knowledge of Microsoft Office and Lotus
• Detail-oriented, resourceful, and possess time-management skills, ability to maintain client focus and work with the team to solve communication problems, must be able to handle sensitive and confidential situations, ability to communicate clearly through verbal, written, and face-to-face methods and communicate clearly through verbal, written, and face-to-face methods

Nice To Haves

• Bachelor’s degree in business or a related field preferred
• 0-1 years of related experience such as customer service or commercial (business-to-business) in accounts receivable/collections preferred

Responsibilities

• Contact debtors (customers) within an assigned portfolio to facilitate the invoice verification process and payment of all invoices, and educate our clients on Love’s customers service procedures and document all calls for tracking and information gathering
• Handle about 75-85 outbound collections per day
• Handle all incoming calls from customers requesting additional documentation regarding outstanding invoices
• Respond to all requests in a prompt and efficient manner. Strive to achieve customer satisfaction and problem resolution on every call
• Work with the Credit Department by confirming the accuracy of invoices for buyouts
• Contact customers and clients regarding hot checks and train on proper procedures
• Take ownership of assigned projects to ensure superior customer service and reduce company delinquencies
• Meet individual and unit performance goals for Accounts Receivables as defined by management

Benefits

• Fuel Your Growth with Love's - company funded tuition assistance
• Paid Time Off
• 401(k) – 100% Match up to 5%
• Medical/Dental/Vision Insurance after 30 days
• Competitive Pay
• Career Development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED