Accounts Receivable Specialist

Aston Carter•Lexington, KY

1d•$17 - $19•Hybrid

About The Position

The Accounts Receivable Specialist will play a crucial role in managing and collecting past-due invoices from businesses. This position involves ensuring that account information is up-to-date, reconciled, and that payments are made promptly. This position requires high volume calls and working within a call center.

Requirements

Experience in collections, accounts receivable, and accounts payable.
Proficiency in data entry and Excel (pivot tables, VLOOKUP, analysis).
Strong communication and analytical skills.
Customer service orientation.
Experience with accounts receivable software.
Experience in a high-volume call center environment.

Nice To Haves

Previous experience in accounts receivable, accounts payable, office, billing, or related fields.
Ability to manage multiple tasks simultaneously.
Advanced Excel skills (VLOOKUP, pivot-table, formulas) are a plus.
Previous experience with daily inbound or outbound calls.
Strong problem-solving skills.

Responsibilities

Identify overdue accounts and manage collections.
Handle high volume inbound and outbound calls to customers.
Negotiate payment plans with customers.
Communicate with customers to answer billing questions, handle complaints, and recover debts.
Maintain files on account financial status and keep detailed notes of all communications and actions.
Investigate billing issues and disputes in a timely manner.
Develop strategies and implement plans of action to better serve customers.