Accounts Receivable Supervisor

DEX Imaging•Tampa, FL

About The Position

This position will contact customers to determine the reason for payment delinquency. Negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments. Recommend accounts for bad debt write off, work with Accountant on aging accounts receivable and discrepancies . Supervise the AR Team assisting with accounts , training , time keeping by performing the following dutie s:

Requirements

High School Diploma; Associate's degree (A. A.) or equivalent from two-year college or technical school; or 2 years of related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as procedure manuals.
Must have strong verbal and written communications skills.
Ability to speak clearly and effectively to coworkers and clients.
Must be detail oriented and well organized.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Apply concepts of basic mathematics.
Ability to research and solve practical problems with customer invoices and payments.
Ability to establish and maintain effective working relationships with employees, businesses, and the community.
Ability to communicate clearly and concisely both in oral and written form.
Ability to perform duties with awareness and in accordance with the organization's policies and applicable laws.
To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and Accounting software.
Completes additional tasks and assignments as directed by the A/R Manager.

Responsibilities

Responsible for reducing delinquencies and improving collections and A/R aging.
Recommend and take action to promptly collect past due A/R (emails, calls, letters).
Accounts receivable chargeback reconciliation.
Issue monthly customer statements.
Weekly reporting on vendor accounts and documenting collection activities.
Generates aging reports, reviews accounts and contacts accounts regarding past due receivables.
Reviews residual account balances after payments are applied.
Recommends necessary adjustments (within eligible guidelines).
Provides reports to internal management and participates in staff meetings.
Develops and maintains a professional relationship with customers.
Provides a high level of service to internal and external customers.
Works on special projects as assigned by management.
Look for inefficiencies in our process, procedures and staff and make recommendations, train as needed. Provide guidance and support to the AR staff, encouraging learning and professional development.
Monitor receivables to identify where AR Reps need to focus/improve.
Primary point of contact for AR Team inquiries and escalations.
Ensure our internal policies and external regulations governing receivables processes and procedures.
Conduct training sessions to enhance the skills and knowledge of team members and train new hires.
Monitor the phone coverage and inbox as well as assist with time card punches and approvals.
Work with Manager to assist on analyzing individual performance data and strategize steps for improving where needed.

Benefits

After 90 days, accrue paid time off
After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
Supplemental Insurance Options Available
Paid holidays
After one-year anniversary, eligible for employee profit sharing plan

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