ACH Specialist II

Ent Credit Union•Colorado Springs, CO

4d•$23 - $26

About The Position

This position is responsible for posting Automated Clearing House (ACH) debit and credit exceptions to member accounts, returning any un-posted ACH exceptions, and balancing posted and un-posted exceptions for the day. Other duties of this position include the timely processing of ACH disputes, stop payments, and notifications of change (NOCs) as well as processing EFT share transfers and paper payrolls.

Requirements

High School Diploma/G.E.D. or Equivalent.
2+ years' Financial Institution experience
1+ years' exposure / application of ACH concepts, policies, and procedures.
Intermediate understanding of ACH policy and procedures, FedLine, and credit union policy and procedures.
Must be a quick learner, able to develop a thorough understanding the ACH processes, including a complete understanding of 3rd Party Vendor processes, internal host system processes (currently Symitar), and all policies and procedures related to the credit union's ACH activities. The ACH Specialist must be able to use the host system simultaneously with third-party websites.
Good communication, attention to detail, logic, organization, professionalism, and customer service skills are required.
Solid business judgment, accuracy, and exercise of common sense are required.
Ability to detect and assess unusual and/or suspicious activity.
ACH Certification within 1 Year

Responsibilities

Provide external and internal member service in regard to ACH activity on members accounts via phone and/or other communication avenues (CRM, Online Banking and specialized email groups, ACH and Direct Deposit).
Processing ACH disputes.
Create and maintain EFT (Electronic Fund Transfers) to include paper payroll.
Process ACH Reclamations/Deceased Accounts.
Review Daily Modified Loan Reports/Skip A Pay.
Review various NSF reports such as Corporate, Symitar SAV and Harland Clark.
Review Daily ACH Stop Pay report.
Process ACH debit and credit exceptions by either posting to member accounts or returning items to the ODFIs via FedLine by way of Application Support.
Create, initiate and/or verify ACH Origination files for Indirect, Fiserv, Coltaf, GNMA and FHLB.
Save Fedline Manual Returns and NOC Summary report.
Download and save daily Fed EDI reports.
Check edits for Same Day ACH file.
Process ACH Exception Tran Code reports.
Assist with balancing various GLs.
Assist with review and preparation of ORCC/Payrailz file.
Assist with the preparation of ACH originated Business and Corporate files.
Assist with processing new ACH Business and Corporate contracts
Assist new ACH Business and Corporate members with ACH questions via phone and/or email.
Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.