Admin and Sales Assistant

Carillon Green Inc

5d•Onsite

About The Position

Carillon Green Inc. is a global chemical distributor for the personal care, cosmetic, nutraceutical, food and industrial and household cleaning industry. We specialize in supplying ingredients with offices in Tampa, FL (USA). We have a strong network of suppliers which allows us to serve our customers with prompt, high quality ingredients at the most competitive prices. We believe in integrity and excellence in customer service. It has allowed us to build long-term relationships with our customers. We strive to meet or exceed customer requirements for timelines and reliability. We have grown consistently over the last 14 years and have enjoyed significant growth. Our team does a fantastic job of meeting the increasing demand and expectations of our customers; however, we need to recruit talented individuals to help deliver exceptional ingredients and customer service to our customers. Who are you? The primary purpose of the Admin and Sales Assistant is to provide high-level support, act as a gatekeeper and liaison to manage the Directors' calendar, correspondence, travel and meetings, primarily by phone, employing a consultative sales approach. Develop and maintain long-term partnerships with customers to offer timely quotes, updates, market intelligence, and fulfill their specific requirements. Evaluates needs and opportunities within customer accounts and negotiates effectively to overcome obstacles and gain customer commitment. Gains team advantages and opportunity momentum by observing and orienting prior to making decisions and acting on problem solving and solutions development. To be successful in the role, you will need to be a self-starter with a positive approach and a passion for great customer service. You will be proactive, confident, and have negotiation skills that are second to none. You will be responsible for growing the business and spotting new opportunities. You will be highly organized with excellent communication skills, both written and verbal, and are looking to join a successful, growing company in an innovative business sector. You need to have: A warm, personable, and trustworthy approach; great attention to detail; the ability to prioritize your workload and effectively manage and develop relationships with existing and new customers. Customer interaction will predominately be at the customers’ place of work so efficient territory management and highly developed customer-facing skills are essential. What will you be doing? You will be working with our sales team to promote our products throughout the USA. Working as part of a small and highly experienced team, your job will be to interact with customers to maximize sales revenue, product placement and profit. This is a real opportunity for you to create a great career with an aspiring progressive company.

Requirements

A warm, personable, and trustworthy approach
Great attention to detail
The ability to prioritize your workload and effectively manage and develop relationships with existing and new customers
Efficient territory management and highly developed customer-facing skills are essential
An understanding of basic business financials: sales margins, payment options, credit accounts, pricing options, etc.
Excellent negotiation skills
Education: Bachelors
Valid Driver’s License
Working knowledge of MS Word, Excel, Outlook, PowerPoint and CRM system

Nice To Haves

Degree equivalent qualifications in one of the following or similar: marketing, communications, business management, customer relations
Experience: Business development: 2-3 years
Beauty or chemical background preferred

Responsibilities

Proactively develop a network of new and existing customers
Investing time in building and maintaining relationships
Communicating clearly, confidently, and professionally
Providing outstanding support to the customer
Efficient and tenacious approach in exceeding the customers’ expectations.
Ability to turn prospects into customers
Manage customer accounts to achieve sales and profit targets
Completing tasks and following up on commitments to agreed deadlines
Problem solving
Using time productively
Present key product benefits
Target driven culture
Researching the market and collecting customer feedback and accurately recording information
Developing innovative ideas and proposals
Ability to work under your own initiative and as part of a team
Sharing knowledge and customer feedback
Spotting and sharing opportunities for other team members.
Supporting new products and concepts and challenging self to continually improve
Contributing to meetings and new marketing initiatives