Admin Assistant, Commercial Loans/CSR

BancFirst Corporation • Duncan, OK

40d

About The Position

Assist lending staff with daily responsibilities including document collection, closing, booking and funding loans, handling loan payments and advances, telephone and personal interaction with customers and third party venders to accommodate banking needs.

Requirements

• Excellent customer service skills
• Knowledge of loan process and loan documentation preferred
• Proficient in Microsoft Office and knowledge of banking software applications
• New Account Opening process
• Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
• Demonstrate above average problem solving and interpersonal skills
• Outstanding listening and communication skills, both written and verbal
• Detail oriented, Critical thinking and Excellent work ethic
• Must be flexible and able to work additional hours when crucial to the department
• Attendance and punctuality is an essential function of the job

Nice To Haves

• Knowledge of loan process and loan documentation

Responsibilities

• Assist lending staff with daily responsibilities, including document collection, loan closings, and telephone / personal interaction with customers and third-party vendors to accommodate banking needs.
• Produce loan documents using Decision Pro and/or Laser Pro.
• Review closing documents prior to loan funding and ensures any pending items are addressed
• Work Lender’s Technical Exceptions
• Assists in obtaining updated financial statements, credit reports, and other financial information to maintain the servicing file
• Efficiently process customer requests, including but not limited to, opening new accounts, account maintenance, check orders, stop payments, ATM/Check Card disputes, balance inquiries, balance transfers, etc.
• Interact with staff and departments for accurate resolutions to problems and errors
• Perform other duties and projects as assigned

Benefits

• Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed