Admin Solutions Manager

Alegeus • Boston, MA

7d • Hybrid

About The Position

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Admin Solutions Manager, you’ll support the day-to-day operations, and monitoring of partner platforms for organizations using Admin Solutions services. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us. OPPORTUNITY HAPPENS HERE — REALIZE YOURS Alongside the best and the brightest, you will regularly: Keep daily operations running flawlessly, managing core admin tasks, issue intake, dispute support, and documentation updates that ensure a consistent, high‑quality partner experience. Bring systems to life by supporting configuration of plan designs, workflows, and user permissions — helping turn business needs into smart, scalable setup within our platforms. Protect system quality and integrity, monitoring outputs, validating data, performing routine audits, and helping identify issues before they become problems. Support testing and launches, contributing to UAT, regression testing, and release readiness while documenting results and strengthening process controls. Collaborate across teams — from Product to Technology to Compliance — to understand requirements, resolve operational challenges, and support new enhancements. Grow into a subject‑matter expert, learning the ins and outs of Admin Solutions systems, processes, and best practices to strengthen both partner success and your own career path.

Requirements

• Bring a curiosity for systems, sharp attention to detail, and a willingness to learn —leveraging your growing analytical, documentation, and operational skills to thrive in a fast‑paced, technology‑enabled environment.
• 1–3 years of experience in an analyst, operations, customer support, or systems support role, or relevant internship/co-op experience.
• Bachelor’s degree in Business, Information Systems, Operations, or a related field (or equivalent practical experience).

Responsibilities

• Keep daily operations running flawlessly, managing core admin tasks, issue intake, dispute support, and documentation updates that ensure a consistent, high‑quality partner experience.
• Bring systems to life by supporting configuration of plan designs, workflows, and user permissions — helping turn business needs into smart, scalable setup within our platforms.
• Protect system quality and integrity, monitoring outputs, validating data, performing routine audits, and helping identify issues before they become problems.
• Support testing and launches, contributing to UAT, regression testing, and release readiness while documenting results and strengthening process controls.
• Collaborate across teams — from Product to Technology to Compliance — to understand requirements, resolve operational challenges, and support new enhancements.
• Grow into a subject‑matter expert, learning the ins and outs of Admin Solutions systems, processes, and best practices to strengthen both partner success and your own career path.

Benefits

• A flexible work environment
• Competitive salaries, paid vacation, and holidays
• Robust professional development programs
• Comprehensive health, wellness, and financial packages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level