Admin Support

Coast Professional, Inc.•Village of Perry, NY

6d•$17•Onsite

About The Position

THE ADMINISTRATIVE SUPPORT POSITION FOLLOWS CLEARLY DETAILED SPECIFIC PROCEDURES IN COMPLETING SEVERAL REPETITIVE CLERICAL STEPS PERFORMED IN PRESCRIBED OR SLIGHTLY VARIED SEQUENCE, SUCH AS CODING AND FILING DOCUMENTS, IN AN EXTENSIVE ALPHABETICAL FILE; COULD INVOLVE SIMPLE POSTING TO INDIVIDUAL ACCOUNTS, OPENING MAIL, CALCULATING AND POSTING CHARGES TO DEPARTMENTAL ACCOUNTS, OPERATING BASIC OFFICE EQUIPMENT, E.G., PHOTOCOPIER, FACSIMILE, MULTI-LINE PHONE/VOICEMAIL SYSTEMS, MAILING MACHINES, AND MINIMAL COMPUTER PROGRAMS. LITTLE OR NO SUBJECT-MATTER KNOWLEDGE IS REQUIRED, BUT THE CLERK USES HIS OR HER OWN JUDGMENT IN CHOOSING THE PROPER PROCEDURE FOR EACH TASK. THIS IS A HIGHLY SUPERVISED POSITION.

Requirements

High school diploma or GED required
Working knowledge of modern office procedures, methods, and computer equipment
Excellent communication skills
Principles and practices of customer service.
Establish a good working relationship with team members and internal contacts to maintain and continuously strive to improve the level of overall service being provided.
Good organizational skills and attention to detail.
Ability to comply with rules, regulations, laws and methods related to debt collection.
Work independently in the absence of immediate supervision.
Ability to handle and resolve recurring problems.
Successfully complete and pass the FDCPA test.
Successfully be approved to work on the contract, according to the client’s requirements, state licensing and background check procedure.
AS A FEDERAL CONTRACTOR, THIS POSITION REQUIRES U.S. CITIZENSHIP AND SECURITY CLEARANCE GRANTING ACCESS TO CLASSIFIED INFORMATION.
This position requires you to be eligible to be licensed as a collector in certain states. Coast will submit and maintain all required individual collector licensing on your behalf.