Administrative Aide-Periodontology

University of Tennessee•Memphis, TN

12d•$19

About The Position

The Administrative Aide provides administrative support for the Department of Periodontology pre-doctoral and post-graduate programs, including developing, maintaining, coordinating, and communicating with internal and external patients for the post-graduate program.

Requirements

High School Diploma or GED. (TRANSCRIPT REQUIRED)
Two (2) years of administrative support experience; OR Associate’s Degree in lieu of experience.
Ability to work independently and prioritize tasks.
Strong computer skills with Microsoft Word, Excel, and PowerPoint.
Excellent verbal and written communication skills to interact with faculty, staff, patients, students, and vendors.

Responsibilities

Coordinates communication between the Chair, Graduate Program Director, and College of Dentistry administration.
Answers and responds to incoming calls, email communication, mail, etc.; schedules departmental meetings; takes and prepares minutes for distribution to faculty and college administration.
Arranges and processes travel requests, estimates, and reimbursement requests for faculty.
Assists in ordering equipment and supplies as needed; completes requisitions.
Assists with the PASS application process including receiving, filing, and distributing application materials sent to the program director.
Assists in maintaining the pre-doctoral and post-graduate education website and coordinates with university Communications and Marketing as appropriate.
Processes referrals from external sources, registers patients in TDO software and Axium, as appropriate; uploads appropriate documentation for scheduling by patient care coordinators.
Generates and distributes exception reports for residents twice monthly to include outstanding balances, incomplete patient records, and the presence of case reports to be downloaded to Axium.
Assists new faculty with the orientation process as appropriate.
Updates, edits, and posts course syllabi as directed by faculty.
Prepares documents for D2 practice exams and coordinates grading by faculty, posts grades, and administers remediation tests at the direction of faculty.
Assists in calculating final grades for D2, D3, and D4 students; assists faculty with recycling Blackboard courses and archiving course content.
Performs other related duties as assigned.