Administrative Assistant / Receptionist

EPIC Brokers•New York, NY

5d•$30 - $35•Onsite

About The Position

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: The Administrative Assistant is responsible for providing administrative support to the company to ensure the efficient functioning of the office. Professionally administers all incoming calls and ensures phone calls are redirected accordingly. Serves as the first point of contact for clients, prospects and visiting team members on the phone as well as in person. Distribution of electronic mail to account managers utilizing various business applications.

Requirements

High school diploma.
Strong ability to learn new technology and systems
Minimum of 1-year administrative support experience required.
Excellent phone, written and interpersonal skills.
Ability to multitask in a fast-paced environment with minimum supervision.
Proficient in Microsoft Office, use of office machines such as multiline phone systems, fax/copier/scanner and mail machine.
Professional appearance and demeanor
Exceptional customer service skills; tactfulness and consideration in dealing with a diverse group of people and personalities.
Desire to advance career within our organization.

Nice To Haves

Knowledge of Salesforce a plus.

Responsibilities

Reception – Greeting visitors, setting up meetings & troubleshooting.
Identifying, processing and distribution of mail in a timely manner.
Opens and closes front desk/reception area (locking and unlocking doors, switching phones into day/night mode). Maintain a neat and clean reception area and posts appropriate signs for office closures, holiday hours, etc.
Assists with other related clerical duties such as photocopying, faxing, filing, collating and scanning documents.
Processing outgoing mail including USPS and FedEx.
Order office supplies and maintain inventory and organization of supply room.
Contributes to a team effort by assisting in other related areas as needed.
Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards.

Benefits

Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation