Part-time Administrative Assistant

Harbor House, Inc.•Fort Smith, AR

3d•Onsite

About The Position

Responsible for assisting with the day-to-day operations, including overseeing administrative tasks, facilitating communication between staff and clients, coordinating with clinicians and supervisor to ensure a professional clinic environment. This is an administrative position working Monday-Thursday, 12noon-4pm. At times, more hours may be available. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in a timely manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must have strong communication and interpersonal skills and the ability to manage multiple priorities, as well as managing a fast-paced environment. It is vital that this person have the aptitude to work collaboratively as needed on projects, the ability to work independently and possess outstanding attention to detail, as well as excellent time management skills. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.

Requirements

Must have strong communication and interpersonal skills and the ability to manage multiple priorities, as well as managing a fast-paced environment.
It is vital that this person have the aptitude to work collaboratively as needed on projects, the ability to work independently and possess outstanding attention to detail, as well as excellent time management skills.
Minimum of a GED or high school diploma
Previous experience in clinic operations
Knowledge of behavioral health services
Experience in maintaining program and service accuracy
Per insurance requirements, employees must be at least 21 years of age and have a valid driver’s license.

Responsibilities

Serve as the first point of contact for those seeking HHI services therefore presenting with excellent customer service skills
Oversee the front office area, including phone and door coverage
Answer incoming calls and refer them to the correct staff members; take detailed messages as needed
Manage Caseload Report
Greet guests as they enter the building
Draft letters and support correspondence as needed
Assist in rescheduling clients as necessary and manage appointment reminders
May assist therapists in group and class appointment management and cancellations; uploading documents and other administrative duties as assigned
Prioritize assigned tasks and responsibilities, with the knowledge that flexibility is often required
Follow all agency policies and procedures, as well as those of regulatory bodies; monitor programs to comply with state and CARF standards
Other duties as assigned