UNIV - Administrative Assistant - Department of Ophthalmology

Medical University of South Carolina • Charleston, SC

2d

About The Position

The Administrative Assistant provides comprehensive administrative and operational support to 4–5 full-time physicians in a high-volume medical clinic. This role is responsible for ensuring efficient clinic operations, accurate scheduling, timely patient communication, and coordination across clinical, financial, referral, and operating room teams. The Administrative Assistant serves as a key liaison between physicians, staff, patients, and leadership, ensuring compliance with departmental policies, access-to-care standards, and revenue cycle requirements.

Requirements

• Prior administrative experience in a medical or healthcare setting preferred.
• Proficiency with EPIC or similar electronic medical record systems strongly preferred.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• High level of professionalism, confidentiality, and attention to detail.
• Ability to work independently and collaboratively in a fast-paced clinical environment.
• Demonstrates flexibility and a positive attitude when adapting to new tasks, responsibilities, and evolving workflows.
• A high school diploma and two years work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.
• Some positions require a valid driver's license and good driving record; or correctable vision of 20/40 in both eyes, with or without conventional lenses, and physical qualifications in accordance with Federal Motor Carrier Safety Regulations, Section 391.41; or AAVMA certification.
• Some positions require eligibility for bonding.

Responsibilities

• Clinic and Schedule Management
• EPIC Inbox and Patient Communication
• Cataract Referral Queue and Scheduling
• Procedure and Financial Coordination
• Operating Room and Interdepartmental Coordination
• Correspondence and General Administrative Support
• Cross-Training and Coverage
• Any of other duties as assigned by Administrative Supervisor and or Department Administrator.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED