Administrative / Office Assistant

International Rescue Committee • Richmond, VA

2d • $20 - $22 • Onsite

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: The Administrative Assistant is responsible for both receptionist services and administrative duties for the IRC Richmond office. As this position will serve as the first point of contact for all IRC client visits and phone calls, this position is not hybrid and will be expected to open up the office and close the office daily (9:00am-5:00pm).

Requirements

• Education: High school diploma required; some university education preferred.
• Demonstrated Skills & Competencies: Fluent in English with strong verbal and written communication skills. Additional language capacity would be preferred.
• Demonstrated proficiency with Microsoft Office programs including Excel, Word, and Outlook
• Must be well-organized, reliable, professional, detail oriented and flexible.
• Desire to work as a team member and in a multicultural workplace.
• Must have a valid driver’s license, active insurance policy, and access to reliable transportation.

Responsibilities

• Greet visitors, ascertain their needs, answer basic questions, and direct them to the appropriate staff person or department.
• Manage flow of visitors during peak periods such as open office hours.
• Answer and direct incoming telephone calls for the Richmond office.
• Take messages and answer basic questions.
• Assist with safety and security measures as required.
• Order and maintain stock of needed office supplies, review inventory, and monitor prices.
• Maintain office equipment including copier, fax, printer, scanner, and projector in good working order.
• Arrange for maintenance and repair as needed.
• Review intern applications, complete interviews with candidates.
• Make recommendations to Operations Coordinator on intern selections and supervise onboarding and training.
• Distribute bus passes and vouchers.
• Maintain accurate inventory and update Operations Coordinator with changes.
• Assists with ID badges and maintaining office photo lists.
• Assist with Operations Coordinator with IT issues and other system equipment.
• Monitor telephone system; update voice mail and extensions as needed for new staff and maintain office phone list.
• Ensure new staff and interns have access to ID cards, swipe cards and office keys.
• Receive and distribute mail.
• Process outgoing mail and deposit in mailbox on daily basis.
• Comply with agency policies and protocol.
• Other tasks and projects as directed by supervisor.

Benefits

• US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED