Administrative Specialist - Administrative Services
About The Position
Performs a range of technical, administrative and clerical duties in support of program operations. Position Description: Provides support and handles administrative tasks for department including but not limited to: 1. Check -ins for persons served 2. Answering and directing calls 3. Scheduling follow-up appointments 4. Monitoring lobby area 5. Scanning and filing documents 6. Assisting with client registration and data entry as needed Collect client payment at time of check in if required Perform internal audits periodically to maintain proper CQI measures Monitors, prepares, and completes intermediate reports in a timely manner to meet reporting requirements Ensures quality customer service by providing a positive experience for staff, clients, and Other Duties as Assigned
Requirements
- Excellent written and verbal communication skills
- Strong customer service skills
- Intermediate computer skills and proficient in Microsoft Office
- Adhere to acceptable professional/clinical boundaries and confidentiality
- Intermediate administrative clerical skills (e.g. general office duties, reception and record keeping)
- Learning contract specifications
- Excellent English and grammar composition
- General organizational and analytical skills
- Ability to multi-task
- Highly self-motivated and able to work proactively both independently and as a team
- High School Diploma or GED Equivalent.
- Minimum 1 year experience in administrative support role
Responsibilities
- Check -ins for persons served
- Answering and directing calls
- Scheduling follow-up appointments
- Monitoring lobby area
- Scanning and filing documents
- Assisting with client registration and data entry as needed
- Collect client payment at time of check in if required
- Perform internal audits periodically to maintain proper CQI measures
- Monitors, prepares, and completes intermediate reports in a timely manner to meet reporting requirements
- Ensures quality customer service by providing a positive experience for staff, clients, and
- Other Duties as Assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
