Administrative Support Coordinator I

CSU Careers•Fullerton, CA

About The Position

California State University, Fullerton (CSUF) is a leading public university known for its strong academic programs and commitment to student success. As one of the largest campuses in the CSU system, CSUF fosters innovation, collaboration, and professional growth. The university values teaching, research, and service, creating an environment where students, staff, and faculty can thrive. Joining CSUF means becoming part of a dynamic team dedicated to making a meaningful impact. We continuously seek individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. The Elementary and Bilingual Education department within the Division of the College of Education prepares educators for Transitional Kindergarten (TK) through eighth grade. It offers a multitude of subject credentials, bilingual authorization, and master’s programs. The College of Education is home to more than 1200 credential and graduate students with its work focusing on closing the opportunity gap. The College’s impact is notable given the fact that we credential the largest number of teachers of any public institution in the state of California and have the largest Ed.D. program in the CSU system. We seek an exceptional individual to join our Elementary and Bilingual Education team as the Administrative Support Coordinator I. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Requirements

High School diploma or the equivalent and four years of progressively responsible experience in general office, clerical or secretarial work or the equivalent.
Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
Thorough knowledge of English grammar, punctuation, and spelling.
Thorough knowledge of office systems with the ability to use a range of technology, systems, and software packages.
Ability to independently handle multiple work unit priorities and projects.
Ability to apply a variety of policies and procedures where specific guidelines may not exist.
Working knowledge of budget policies and procedures.
Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections.
Ability to draft and compose correspondence and standard reports.
Ability to handle effectively a broad range of interpersonal contacts including those at a higher level and those sensitive in nature.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Nice To Haves

Experience working in higher education, specifically post graduate programs and in a large academic department.
Experience working with students.
Experience in designing brochures and promotional materials and working with multiple vendors.
Familiarity with university policies and procedures.
Experience or knowledge of using Content Management System (CMS).

Responsibilities

Serves as the principal staff assistant to the department chair.
Responsible for the coordination, room reservation and event planning of department meetings, professional development events, retreats, and other special projects including commencement.
Serves as office lead and oversees student assistants.
Prepare appointments for hiring student assistants for the Elementary and Bilingual Education Department.
Oversees hiring, training and development of student assistants working in the department.
Responds to problems and needs of students and faculty which may require confidentiality, researching, interpreting, and resolving problems based on knowledge of university policies and procedures.
Oversee department resources including general office supply inventory, purchases, and technology services.
Researches, prepares reports, and compiles data such as graduate student class needs.
Provides support to the graduate program which includes three hundred students and twenty-six faculty.
Plans and coordinates schedule of classes and space utilization between other college departments.
Assist chair in preparing reports for Dean’s office, Vice President of Academic Affairs (VPAA), state and national credentialing agencies, and the Chancellor’s Office.
Maintains budget for several accounts and associated procurements cards, reconciles monthly OE&E budget, and sets up and processes supervisor mileage reimbursements.
Maintains contact with offices across campus such as Admission and Records, Scheduling Office, and Graduate Studies.
Develops student recruitment and information materials.
Verifies and inputs changes for each editing cycle of the schedule and prepares required reports for university scheduling office.
Generates and maintains records of part time faculty including entitlements, contracts, and faculty separations.
Supports faculty and staff travel and blanket travel processes.
Updates the department website and serves as the Department Information Technology Coordinator (DITC).
The candidate should possess excellent customer service, organization, and communication skills.
Other duties as assigned.