About The Position

Perform the full range of administrative support functions for a large department of counseling providers, including daily scheduling, coordinating, and rearranging schedules in the Electronic Health Record to adjust for sick calls and schedule changes. Interpret complex policies and procedures for application to individual students. Communicate confidential health information within the department, as appropriate, and coordinate scheduling for all clinical interactions. Assist with the release of information process including obtaining appropriate documentation and following applicable privacy laws and statutes. Assist with distributing mail and incoming correspondence, and maintaining literature supply in lobby.

Requirements

  • High school diploma or its equivalent
  • Type 45 wpm
  • Four years of general office support experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.)
  • Satisfactory completion of a background check (including a criminal records check) is required for employment.
  • Applicants for staff and management positions must be authorized to work for any employer in the U.S.

Responsibilities

  • Perform the full range of administrative support functions for a large department of counseling providers
  • Daily scheduling, coordinating, and rearranging schedules in the Electronic Health Record to adjust for sick calls and schedule changes
  • Interpret complex policies and procedures for application to individual students
  • Communicate confidential health information within the department, as appropriate, and coordinate scheduling for all clinical interactions
  • Assist with the release of information process including obtaining appropriate documentation and following applicable privacy laws and statutes
  • Assist with distributing mail and incoming correspondence, and maintaining literature supply in lobby

Benefits

  • Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.
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