Aftermarket Operations Manager
About The Position
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford. In this position...
Responsibilities
- Achieve annual revenue objectives including volume & pricing
- Present monthly sales results with key results based on market, trends, channels, & specific sku’s
- Meet or exceed profit objectives for assigned product(s)
- Design & Execute additional profit improvement actions annually
- Create, set & manage parts pricing strategies using and leveraging competitive data inputs
- Optimize product pricing strategies to reduce warranty costs and customer cost of ownership
- Manage weekly new parts pricing of assigned parts in product hierarchy
- Develop product marketing materials including Video’s, Launch Kits, Why Buy’s & Features
- Work with Product Marketing Manager to develop POP, POS, hero cards and sell sheets
- Working in conjunction with the Aftersales team to increase sales & support distribution
- Apply Supplier Subvention to Market through Coordination with Suppliers, Purchasing, Finance & Marketing
- Develop and Maintain product category specific content on FMCDealer and MCDistributor sites
- Synthesize data with Market Analyzer Tool to develop Actionable Plans to Improve Category Performance
- Develop, present, and implement Annual Category Plans for Assigned Primary Categories
- Create Category Proposal Letters directing Action Cross Functionally to Meet ACP Goals
- Select both Primary & Secondary Categories Annually to Concentrate on Opportunities
- Define the Customer & where to Leverage Ford’s Advantages as an OE in the Market Place
- Develop Competitive Benchmark for Product, Price, Place, & Channel
- Measure Performance Monthly for Primary Categories (Revenue, Profit, Threats, & Opportunities)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
