About The Position

We are seeking a Agent Deployment Architect who thrives at the intersection of engineering, client interaction, and real-world healthcare implementation. In this role, you will act as a technical and strategic partner to our clients across the payor, provider, and digital health sectors—helping to deploy our LLM safely, effectively, and efficiently in high-impact environments. You’ll collaborate closely with engineering, AI, clinical, and business teams to customize and deploy solutions that make a meaningful difference in healthcare delivery.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • 5+ years of experience in technical roles involving customer-facing deployments or implementation engineering.
  • Deep experience integrating with healthcare systems such as EHRs (Epic, Cerner, Athena), CRMs, or population health platforms.
  • Strong knowledge of healthcare data and interoperability standards (FHIR, HL7v2, etc.).
  • Experience working in complex technical environments within health systems, payors, or digital health.
  • Excellent communication skills and ability to translate complex technical requirements across diverse stakeholders.

Nice To Haves

  • Strong Python skills and comfort with debugging and writing scripts as needed.
  • Familiarity with cloud platforms, APIs, and secure data practices.
  • Startup experience and a comfort with ambiguity, velocity, and building from scratch.

Responsibilities

  • Serve as a technical lead on client engagements, guiding end-to-end solution deployment and customization.
  • Act as the bridge between our engineering team and client stakeholders to ensure smooth implementations.
  • Rapidly prototype integrations, build internal tooling, and configure systems to meet client needs.
  • Own the technical deployment lifecycle including onboarding, configuration, validation, and troubleshooting.
  • Partner cross-functionally with product and clinical teams to surface insights and inform the product roadmap.
  • Travel to customer sites as needed to ensure hands-on success and strong relationships.
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