AI & Technology Training Associate

Accordion•New York, NY

9d•$80,000 - $87,000•Hybrid

About The Position

The AI and Technology Training Associate will play a key role in advancing Accordion’s firmwide understanding and adoption of artificial intelligence and modern technology tools. Reporting to the AI Enablement Lead, this individual will sit within the Global Technology Team and work closely with the People Team (specifically Talent Development) to design, coordinate, and deliver learning programs that build digital fluency across all levels of the organization. This exciting opportunity combines learning strategy, curriculum design, and internal consulting to help build firmwide AI and technology training capabilities. This position exercises independent judgment in designing learning programs, advising stakeholders, and shaping training priorities aligned with Accordion’s AI enablement roadmap. The ideal candidate will be a confident communicator, a skilled presenter, and a creative educator with a passion for making complex technology concepts approachable and actionable. Key to this role will be supporting the creation and management of training materials, facilitating live and virtual sessions, and coordinating learning paths across departments. The Associate will ensure that employees not only understand how to use AI tools such as Glean, ChatGPT, Zoom AI, and CoPilot, but also grasp the broader business and operational impact of AI enablement. This position can be based in any of our US office locations and is a hybrid role with the flexibility to work remotely 2 days per week. This position is not eligible for immigration sponsorship.

Requirements

Minimum of 3 to 5 years of experience in training, instructional design, learning & development, or a related technology enablement role
Strong understanding of AI fundamentals and modern workplace technologies (e.g., Glean, ChatGPT, CoPilot, Zoom AI, Microsoft 365)
Exceptional written and verbal communication skills; able to simplify complex concepts for diverse audiences
Proven ability to design compelling presentations and learning materials (PowerPoint proficiency required)
Demonstrated experience facilitating live and virtual training sessions
Highly organized, detail-oriented, and proactive in managing multiple programs simultaneously
Bachelor’s degree in Communications, Information Systems, Education, or related field

Nice To Haves

Excited to be part of a growing team, with a focus on driving future growth
Passionate about delivering exceptional client service
Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
A self-starter with a strong work ethic
Full of entrepreneurial spirit and comfortable in a fluid, flat organization
Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
A team player, able to work with team members across all levels
Someone who enjoys mentoring others and doing meaningful work
A leader of others; you lead by example

Responsibilities

Design, develop, and continuously evolve AI and technology learning pathways across roles and levels in partnership with the People Team and Talent Development
Lead planning and prioritization of the firmwide AI learning calendar, partnering with Talent Development to support logistics, promotion, and execution
Collaborate with subject matter experts to identify and prioritize training needs related to AI literacy, data readiness, and new technology adoption
Ensure training programs align with Accordion’s AI Literacy and Technology Foundations learning frameworks
Create engaging and visually polished presentations, training decks, and reference guides
Deliver live and recorded training sessions, adapting content to technical and non-technical audiences
Provide one-on-one or small group support to help teams apply AI tools in their daily workflows
Partner with Talent Development to evaluate learning outcomes and recommend program enhancements based on engagement and effectiveness data
Develop and maintain a repository of AI and technology training materials, including guides, videos, and quick reference sheets
Work with internal experts to translate technical capabilities into practical business applications
Support the development of onboarding materials for new hires to ensure early exposure to AI tools and practices
Partner with the AI enablement and IT teams to ensure new technology rollouts are supported by effective user training
Define training success metrics and analyze participation and learning data to inform strategy improvements to learning programs
Stay current with emerging AI and technology trends to keep training content relevant and forward-looking
Act as a bridge between technical teams and business users to promote a culture of continuous learning and digital curiosity
Partner with Talent Development to develop and deliver internal communications related to technology training initiatives, ensuring alignment with firmwide learning messaging, branding, and communication standards