Air Freight Agent

UPS

2d

About The Position

Support and coordinate air freight trade services, products, and operations for a wide variety of customers. Air Freight Agents maintain ongoing relationships, provide support, resolve problems, and open supply requests for customers and centers. An intermediate working knowledge of Microsoft Office: MS Word, Excel and Outlook. The ability to communicate effectively, both in writing and verbally. The desire to provide excellent customer service. Possess general administrative skills such as in-bound phone support, distributing mail, preparing reports, processing forms, tracking shipments and orders, and data input. Problem solving skills to resolve intermediate level concerns by conducting research with minimal supervision. High attention to detail. An ability to lift up to 70 lb. Legal right to work in the U.S. This position supports and coordinates airfreight trade services. He/she builds relationships with customers by utilizing communication skills. This position provides internal and external customer support regarding issues affecting shipping. He/she scans and moves cargo and performs other various tasks.

Requirements

• Intermediate working knowledge of Microsoft Office: MS Word, Excel and Outlook
• The ability to communicate effectively, both in writing and verbally
• The desire to provide excellent customer service
• Possess general administrative skills such as in-bound phone support, distributing mail, preparing reports, processing forms, tracking shipments and orders, and data input
• Problem solving skills to resolve intermediate level concerns by conducting research with minimal supervision
• High attention to detail
• An ability to lift up to 70 lb
• Legal right to work in the U.S.
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

Responsibilities

• Support and coordinate air freight trade services, products, and operations for a wide variety of customers
• Maintain ongoing relationships
• Provide support
• Resolve problems
• Open supply requests for customers and centers
• Provide internal and external customer support regarding issues affecting shipping
• Scan and move cargo
• Perform other various tasks

Benefits

• Competitive weekly pay
• Pension plan
• Medical, dental and vision after waiting period
• Paid time off
• And so much more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed