Alumni Administrative Support Coordinator (Administrative Support Coordinator II)

San Diego State University • San Diego, CA

4d • Onsite

About The Position

San Diego State University is seeking a highly organized and service-oriented
Alumni Administrative Support Coordinator to support the SDSU Alumni Office. In
this role, you’ll serve as a central hub for operations—helping manage alumni
programs, membership services, and office workflows while delivering excellent
customer service to alumni and campus partners. Your work will play a key role
in strengthening connections with SDSU’s vibrant alumni community.

Requirements

• Ability to effectively communicate and work with others.
• Ability to accept direction, initiate and recommend action, and work without direct supervision.
• Ability to learn, understand, and execute various complex procedures.
• Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.
• These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.
• Valid California Driver’s License or the ability to obtain one within 30 days of hire.

Nice To Haves

• Knowledge of fundraising software, database processing, and record maintenance procedures.
• Knowledge of membership processing and Alumni and Donor Relations in a higher education environment.

Responsibilities

• Serve as the primary point of contact for alumni inquiries
• Support daily office operations, scheduling, and event logistics
• Coordinate office needs, service requests, and shared space usage
• Administer alumni lifetime membership processes, including payments and onboarding
• Respond to inquiries and support member communications and benefits
• Maintain and update alumni records to ensure data accuracy
• Reconcile data across systems and support reporting efforts
• Process transactions, reimbursements, and purchase requests
• Track expenses and assist with account reconciliation

Benefits

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees