ED | Full Time | Day Shift

UF Health•Jacksonville, FL

About The Position

Reports to the Systems Application Manager. The Applications Analyst II is responsible for maintaining a strong understanding of system functionality and departmental processes as they relate to supported systems and applications. This role requires strong analytical, organizational, and communication skills to interpret, develop, and distribute documentation related to system functionality, upgrades, and enhancements. The analyst devises or modifies procedures to resolve complex issues while considering system limitations and operational impact. The Applications Analyst II may lead multiple phases of projects and provide guidance or instruction to system users on workflows and best practices. This position requires the ability to work both independently and collaboratively within a solution-oriented, customer-focused team environment.

Requirements

High School Diploma or GED
Two (2) years of experience in application support or application training
If hired into a role that supports an Epic application (effective October 1, 2012), Epic certification is required within six (6) months of hire or transfer into the position, or within three attempts at passing the exam.
New Version Training (NVT) is required with each Epic version release and must be maintained.
Epic requires periodic re-certification every 3–5 years or with version releases. NVT and/or re-certification must be maintained to retain certification and continued employment within IT.
Ability to work autonomously in a high-production, potentially stressful environment
Clear and concise verbal and written communication skills
Excellent interpersonal skills
Basic understanding of and experience with personal computers (PCs)

Nice To Haves

Degree in an applicable field (e.g., Business Administration, Allied Health, Computer Science, etc.)
Three (3) years of experience with analysis, content building, and project management within the applicable application or Epic module
Technical certification(s)

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