Ancillary Specialist- Remote
About The Position
DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims. In short, the Ancillary Specialist will review and adjudicate claims for our GAP product. This includes verifying multiple documents to ensure the correct amount is applied to the loan or returned to the customer.
Requirements
- Passionate and goal-oriented.
- Excellent verbal and written communication skills.
- Agile in a fast-paced environment.
- Plays well with others.
- Works well in a time crunch.
- Fantastic problem solver!
- Positive emotional resilience.
- High School diploma required
- Ability to work a set schedule Monday through Friday, with rotating Saturdays!
- Flexibility and overtime as needed.
Nice To Haves
- Bachelor or Associate degree is preferred.
- Knowledge of GAP and/or Insurance Claims background preferred.
Responsibilities
- Review and adjudicate claims for our GAP product.
- Verifying multiple documents to ensure the correct amount is applied to the loan or returned to the customer.
Benefits
- Work From Home
- Medical, dental, and vision
- 401(K)
- Company paid life insurance policy
- Short and long-term disability coverage
- Growth Opportunities
- Tuition Reimbursement
- Wellness Program
- Competitive pay
- Consistent Work Schedule
- Game Room
- In-House Gym
- Social Events
- Company outings, personal rewards, amazing prizes & much more!
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
