Annual Giving & Membership Manager

Honolulu Academy of Arts • Honolulu, HI

4d • $70,000 - $80,000 • Onsite

About The Position

Under the general direction of the Chief Advancement Officer, the Annual Giving & Membership Manager oversees the planning, direction, and reporting of annual fund programs designed to engage and deepen relationships with our community of supporters.

As manager of the overarching annual giving program, this role is responsible for guiding strategies that activate community generosity toward recurring, ongoing, and sustainable philanthropy. This includes developing digital and direct mail campaigns, telephone outreach, and in-person direct solicitation. HoMA’s membership program also provides important annual financial support for the museum by attracting, retaining, and growing a dynamic community of philanthropists. The Annual Giving & Membership Manager will focus on strategically expanding the annual giving program with a goal of significantly increasing philanthropic support through systematic and thoughtful relationship management.

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and “the deep intuitions that are common to all.” The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai‘i’s multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

Requirements

• Bachelor’s degree in business, non-profit management, marketing, or related field, or equivalent experience.
• Two years of successful membership, marketing, or fundraising experience in a museum or similar non-profit institution.
• Broad knowledge of the principles of fundraising and marketing with the ability to participate in all aspects of the gift cycle, including identification, cultivation, solicitation, and stewardship.
• Prior experience in successful appeal and solicitation writing.
• Excellent verbal communication skills with an emphasis on persuasion and generating action.
• Proficient in Microsoft Office Applications.
• Experience with fundraising and records management software such as Tessitura, or comparable CRM.
• Self-motivated, highly organized, and able to complete multiple projects under different deadlines.
• Possesses superior judgment and handles confidential information with discretion.
• Superior time management skills, attention to detail, and the ability to work under pressure, prioritize, and delegate effectively.
• Keen analytical and business strategy skills; able to think critically, make decisions, and justify recommendations and results based on data and analysis.
• Strong project and people management skills, including demonstrated ability to think independently and work with limited supervision.
• Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
• Ability to work within and support a diverse community of visitors, artists, and employees.

Nice To Haves

• Experience in a museum environment or nonprofit organization.
• Understanding of Honolulu Museum of Art’s established identity and dedication to advancing it.

Responsibilities

• Establishes and executes a strategic vision for HoMA’s Annual Giving program, including a robust membership program, generating support from donors through multichannel marketing, and communications efforts.
• Develops and implements membership programming and benefits that reflect HoMA’s mission.
• Collaborates to generate content for member-related emails, newsletters, promotional materials, social media, and member pages on the website.
• Manages member event photography for marketing purposes.
• Collaborates with internal partners, including Communications and Curatorial to ensure the timely production and approval of print, email, and online campaign assets; guides the development and design direction for these fundraising materials.
• Works with the Events Manager and Learning & Engagement team to create engagement opportunities.
• Works with Visitor Engagement and other onsite points-of-purchase such as the Shop and Café on front-line customer service and onsite membership promotions.
• Devises targeted mailing lists, monitors promotions, and creates reports.
• Participates in establishing annual revenue and expense budgets and monitoring progress towards goals.
• Generates analytical reports to measure the effectiveness of services, benefits, and policies relating to the retention and acquisition of members. Presents information to a variety of stakeholders.
• Manages team in implementation of program tactic.
• Demonstrates a commitment to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion through respectful communication and cooperation with others at all times, continuous training and modeling inclusive behaviors.
• In partnership with HR, supports the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all staff.
• Other duties as requested.

Benefits

• Fully covered medical, dental, and vision insurance for employees.
• 12 paid holidays.
• 15 days of vacation accrued in the 1st year, increasing to 20 days in the 2nd year.
• 15 days of sick leave accrued annually.
• Group retirement plans with employer matching after the 2nd year.
• Shop, Museum Café, and Art School discounts.
• Onsite parking provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager