Appliance Technician (Appliance Mechanic)

Kina'ole Foundation•Yigo, GU

29d

About The Position

The incumbent is responsible for performing repair of common household appliances, having technical knowledge of operating systems of stoves, microwaves, refrigerators, freezers, dishwashers, laundry washers and dryers. This includes components replacements associated with the Military Family Housing and Bachelor Housing Facilities. The incumbent will be performing service call and preventative maintenance of Military Housing facilities which will require direct communications with Military Housing residents, Government and company quality inspectors.

Requirements

High school diploma or equivalent
Two (2) years general appliance technician experience, with the knowledge and hands-on experience in trouble-shooting appliance component systems of stoves, refrigerator, washer, dryer, water heater and dishwasher
Experience with appliance repair; or completed an appliance technician certificate from a reputable vocational or trade school
Valid driver's license with acceptable driving record
Ability to obtain access to U.S. Government Installations through the Defense Biometric Identification System (DBIDS)
Knowledge of planning and layout of work from product diagrams and schematics, appliance models and verbal instructions
Good communication skills, both verbal and written
Ability to maintain and correct storage of all tools, equipment, and appliance parts
Ability to provide service-call records of work performed, appliance stocked and parts inventory
Ability to adhere to all safety and health rules and regulations
Ability to deal with a variety of people in a professional and courteous manner in diversified situations
Ability to work with other employees and customers harmoniously
Ability to work on timely and cost effective performance of duties

Responsibilities

Must be able to diagnose system problems and provide necessary repair actions
Employee will be required interact with the residents to determine the root cause of the problem and inform them of the corrective actions being taken
This position utilizes written service orders or individual work orders to identify the type of problem, and location for the required service. The employee is required to complete the service or work order paper work once the work is completed and to turn them into the service desk at the end of the shift. If issues arise during the service the employee will communicate via cell phone to the service desk for further direction
Performs scheduled preventative maintenance actions that are required by this contract
Keeps supervisor apprised of unique situations and problems encountered
Proves service-call reports of task performed at the end of the work day
Uses a variety of hand tools, portable power tools and standard measuring instruments
Coordinates and receives service-call assignment log from office dispatcher daily
Follows assigned daily service-call visits to housing units; unless an emergency service-call has been dispatched
Will be scheduled for an on-call status periodically with other technicians to respond to call-outs after normal working hours as needed. Performs emergency repair calls as instructed and coordinated by the office dispatcher. May received emergency repair calls "after hours" for only stove and refrigerator, only for the following conditions. For stove appliance, all four range burners are not working. For refrigerator, only for the following conditions. For stove appliance, all four range burners are not working. For refrigerator, the freezer box unit is defrosting
Trouble-shoots components/systems of an appliance in determining the possible course of action in the allowed service time
Selects and installs the proper appliance part or component necessary for the work
Records information of work performed, part description repaired or replaced, include any notes on the appliance problem or comments offered by the user. Records to include change-out appliance that is removed from household. Document information of appliance type, brand name, model, serial number, and house address; including the (change out) replacement unit
Follows established safety procedures and utilizes safety protective equipment and clothing that pertains to a particular work. Ensures proper housekeeping practices are observed
Performs other related duties as assigned