Application Solutions Analyst

Certara • St. Louis, MO

3d

About The Position

As an Applications Solutions Analyst (GTM), you will support the administration and day-to-day operations of the Salesforce Platform and related Go-to-Market Applications. This role involves hands-on Salesforce configuration, maintenance, enhancements and upgrades, ensuring data integrity, managing deployments and security, providing end-user support, and maintaining documentation and governance in close collaboration with technical team members and business stakeholders.
This is an excellent opportunity for someone with 2-3 years of experience who wants to deepen their skills across CRM, CPQ, and Go-To-Market Applications in a collaborative, growth-oriented environment.

Requirements

• Bachelor’s degree or higher, preferably in Computer Science, Information Systems, Business, Engineering, or related field.
• Minimum of 2 years of hands-on experience administering Salesforce Sales Cloud.
• Hands-on experience in configuration and customization of standard and custom objects, validation rules, Process Builder and Flows (screen and record-triggered), and managed packages, including supporting and migrating automations from Process Builder to Flow.
• Familiarity with Agile delivery processes and tools such as JIRA.
• Excellent written and oral communication skills with the ability to clearly communicate ideas and results.
• Highly organized with the ability to document technical systems with consistency.
• Team player with strong analytical skills and the ability to understand and resolve complex problems.

Nice To Haves

• Exposure to Marketing Automation applications (e.g. HubSpot, Marketo, Pardot) preferred.
• Experience with a sales enablement tool (e.g. Highspot, Seismic, Gong.io) a plus.
• Familiarity with Contract Lifecycle Management applications (e.g. Malbek, Conga, Agiloft) nice to have.
• Experience with CPQ and Territory Management is a plus.
• Knowledge of data migration and ETL/integration tools is beneficial.

Responsibilities

• Support the administration and ongoing operation of Go-To-Market Applications, including Salesforce CRM and related tools.
• Contribute to CRM initiatives such as Sales Cloud enhancements, automations, and CPQ support.
• Support and collaborate on integrations between Salesforce and other Go-To-Market applications, such as Hubspot and Contract Lifecycle Management tools.
• Work with business stakeholders to analyze requirements, recommend solutions, and deliver enhancements.
• Configure Salesforce using declarative tools, including: Standard and custom objects. Fields, page layouts, and record types. Flows, validation rules, formulas, and approval processes.
• Support Flow-based automations such as Screen Flows and Record-Triggered Flows.
• Assist with basic CPQ configuration, including products, pricing, and Quote setup.
• Maintain user access and security settings (profiles, permission sets, roles, sharing rules).
• Help ensure data integrity, documentation, and adherence to governance processes.
• Participate in testing, deployments, and post-release support.
• Actively pursue professional development and training in Salesforce and related Go-to-Market technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level