Applications Business Analyst and QA Tester

ASM Research•Oak Ridge, TN

About The Position

The successful candidate will work closely with a team of Applications Developers, project managers, and stakeholders to support the Office of Science Mission to provide standardized application development with a variety of platforms and applications. The Business Analyst role will ensure applications meet stakeholder requirements, operational needs, align with governance policies, and adhere to Agile and lifecycle management practices. The QA Tester role will be responsible for designing, writing, and implementing test plans and work with the development team to identify and fix bugs.

Requirements

Four (4) years+ BA and QA Tester experience
Bachelor's Degree in Business, or a related field or equivalent relevant experience.
Impeccable communication skills are a must – written and verbal.
Must be adept at working independently and collaborating with IT customers in an on-site team and virtual environment.
Proven experience as a Business Analyst and Scrum Master.
Ability to test, document and troubleshoot bugs with a team of developers.
In-depth familiarization with and understanding of Microsoft 365 and Power Platform development and SharePoint Online.
In-depth familiarization with Jira and Jira Administration.
Experience testing and mapping various business processes and protocols.
M365 Power Automate, Power Apps, Power BI, Dataverse, SharePoint Online.
Experience with Jira, ServiceNow, Confluence.
Project leadership roles and mentoring.

Responsibilities

Works with teams of stakeholders and developers to gather and clearly document business requirements to support applications and solutions with Power Platform tools and SharePoint Online, as well as other technologies and platforms.
Participates in Agile ceremonies as the Scrum Master (Sprint Planning, Daily Scrums, Sprint Reviews, Retrospectives, Backlog Refinement).
Gathers, analyzes, and documents customer requirements for new and existing applications.
Converts stakeholder needs, roadmap, and large project requirements into user stories.
Creates and maintains dashboards and reports.
Develops and maintains artifacts such as requirements documents, process flows, diagrams, user acceptance testing plans, and customer guides.
Supports backlog management by prioritizing requirements and ensuring clarity of acceptance criteria.
Applies project management best practices to support timely delivery of secure, functional applications.
Collaborates with developers to develop test strategies and documentation.
Executes test cases, analyzes results, and works with developers to remediate bugs.
Works with teams to ensure quality throughout the application development lifecycle.