Appointment Scheduler

E.N.T. Specialty Partners • Wichita Falls, TX

1d • Onsite

About The Position

ENT Specialty Partners (ESP) provides unparalleled strategic, financial, and operational support to partnering ear, nose, and throat practices. We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost provider of ENT services in the country. Our dynamic team prioritizes people and fosters a collaborative community of healthcare professionals delivering exceptional employee and patient care. Description: Manage multiple phone lines and scheduling systems. Schedule, reschedule and confirm appointments. Provide patients with visit information, estimated charges and required documentation. Receive referrals, build charts and contact patients for scheduling. Provide patients with visit information, estimated charges and required documentation. Collect and record copays, co-insurance, deductibles and balances.

Requirements

• High school diploma or GED required.
• Highly organized, detail-oriented and able to manage multiple priorities.
• Strong customer service skills with proficiency in office software and scheduling systems.

Nice To Haves

• Prior medical office experience preferred.

Responsibilities

• Manage multiple phone lines and scheduling systems.
• Schedule, reschedule and confirm appointments.
• Provide patients with visit information, estimated charges and required documentation.
• Receive referrals, build charts and contact patients for scheduling.
• Provide patients with visit information, estimated charges and required documentation.
• Collect and record copays, co-insurance, deductibles and balances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED