About The Position

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. Location: Hendersonville, TN (Reports in person Monday- Friday) Preferred Shift: 8:00 AM–4:30 PM CST, some shift flexibility available The AR Coordinator will be responsible for handling a multiplicity of tasks to ensure that business and contractual needs are met by providing administrative support to management and fellow team members (Patient Communications Representatives) for the insurance operations side of the client services department. This individual must be computer proficient, have the ability to multitask/navigate between multiple computer systems including EHR software; must have a working knowledge of Microsoft Office products, specifically Microsoft Excel. They must also display the knowledge of basic medical terminology and demonstrate the understanding of HIPAA regulations, patient privacy and confidentiality rules.

Requirements

  • Computer proficient
  • Ability to multitask/navigate between multiple computer systems including EHR software
  • Working knowledge of Microsoft Office products, specifically Microsoft Excel
  • Knowledge of basic medical terminology
  • Understanding of HIPAA regulations, patient privacy and confidentiality rules

Responsibilities

  • Working assignments from various queues/databases
  • Managing patient correspondence requests - generate, print and mail statements, financial assistance applications and payment receipts
  • Operating office machines: i.e. laptop/computer, photocopiers/printers, scanners, fax machines and voicemail systems
  • Completing adjustments, moving credit balances, request refunds when applicable
  • Conducting Skip trace efforts – research/gathering information from online databases to locate individuals for demographic updates, etc. for medical billing purposes.
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