Assistant Facilities Manager

JLL•McLean, VA

8d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is seeking an Assistant Facilities Manager to support our client's five facilities located in Virginia and Maryland. Your work site will be based on a large campus in McLean, VA, and you will be required to travel to the other facilities monthly and as needed using your own vehicle and being reimbursed mileage. In this role, you will assist in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, and procurement and supplier management. This role includes support of the client's other third party service providers. What will some of your day look like? Work with the Facility Management Tear to oversee the delivery of maintenance and repair services. Ensure client satisfaction with the delivery of Facility Management services, and provide a lead role in monitoring and increasing customer satisfaction. Assist in the development and management of budgets and develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis. Support the Facility Management Team in the implementation of short and long-term projects for the client and with the development and implementation of the annual management plan. Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client and assist in the planning and implementation of Capital Projects. Maximize utilization of suppliers, preferred vendors/contractors, and the level of spending. Coordinate discussions with vendors or suppliers regarding goal setting, performance criteria, and performance review. Manage the maintenance of existing contracts. Meet or exceed site Key Performance Indicators (KPIs) and monitor Service Level Agreements (SLAs) to identify potential changes and plan corrective actions accordingly. Enforce all Company policies and training requirements regarding safe and efficient operations and work practices. Demonstrate strong collaboration and teamwork within the account team, including driving the development and implementation of IFM best practices and innovations. Support work order management for in-house staff and vendors, and support facility soft services as needed and directed such as meetings preparation, conference room reservations, food services, parking, vending, and badging

Requirements

3+ years of facilities management experience in a corporate environment.
Knowledge of real estate, telecommunications, accounting, building systems, and vendor management
Google and MS Office Suite
CMMS experience

Nice To Haves

A bachelor’s degree in Facility or Property Management
Corrigo experience

Responsibilities

Work with the Facility Management Tear to oversee the delivery of maintenance and repair services.
Ensure client satisfaction with the delivery of Facility Management services, and provide a lead role in monitoring and increasing customer satisfaction.
Assist in the development and management of budgets and develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.
Support the Facility Management Team in the implementation of short and long-term projects for the client and with the development and implementation of the annual management plan.
Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client and assist in the planning and implementation of Capital Projects.
Maximize utilization of suppliers, preferred vendors/contractors, and the level of spending.
Coordinate discussions with vendors or suppliers regarding goal setting, performance criteria, and performance review.
Manage the maintenance of existing contracts.
Meet or exceed site Key Performance Indicators (KPIs) and monitor Service Level Agreements (SLAs) to identify potential changes and plan corrective actions accordingly.
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
Demonstrate strong collaboration and teamwork within the account team, including driving the development and implementation of IFM best practices and innovations.
Support work order management for in-house staff and vendors, and support facility soft services as needed and directed such as meetings preparation, conference room reservations, food services, parking, vending, and badging