Assistant Food and Beverage Manager Ontario Convention Center

ASM Global•Ontario, CA

3d•$70,304•Onsite

About The Position

Under the direction of the Director of Food & Beverage, the Food & Beverage Manager is responsible for the day-to-day operation and profitability of assigned venues within Ontario Convention Center. This role oversees front-of-house operations, team leadership, inventory management, service standards, and financial performance while ensuring exceptional guest experiences during all events.

Requirements

Bachelor’s degree in Hospitality Management, Food Service Management, Business Administration, or related field preferred.
Minimum of three (3) years of venue or related hospitality experience required. Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
Progressive supervisory experience required
SERV Safe / Food Handler Certification
Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
Ability to work with minimal supervision
Ability to interact with all levels of customers and staff including management
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
Communicate effectively both verbally and in writing with all staff and vendors.
Be detail oriented
Always present a professional appearance and demeanor during the workday
Excellent organizational and planning skills
Excellent communication and interpersonal skills
Strong customer service orientation
Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and have a passion for delivering exceptional guest service.
Positive attitude and neat appearance
Work ethics encourages strong urgency and quality in a team environment
Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 50 lbs. Walking for long distances for more than 50% of workday.
This position may require work inside or outside of the building, as needed by events.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later.
Must be able to pass background.
Employee should use precautions & follow safety guidelines.

Responsibilities

Support the Director of Food & Beverage and Food & Beverage Managers in the daily operations of catering, banquet, concessions, and hospitality services at the Ontario Convention Center.
Assist in supervising Front-of-House (FOH) team members during events, ensuring service standards and operational procedures are followed.
Coordinate event set-up, service execution, and breakdown to ensure seamless delivery of food and beverage services for conferences, conventions, banquets, and special events.
Monitor guest satisfaction during events and respond promptly to guest inquiries or concerns to ensure a positive experience.
Assist in implementing training programs and maintaining service standards aligned with Legends Global brand expectations.
Support inventory management by tracking product levels, monitoring product handling, and assisting with ordering and receiving as needed.
Assist in maintaining labor schedules and staffing levels to support operational needs and event requirements.
Ensure all service areas maintain high standards of cleanliness, sanitation, and compliance with local health and safety regulations.
Work closely with culinary, sales, and operations teams to ensure proper execution of menus, event timelines, and service expectations.
Assist with post-event operational reviews, identifying opportunities to improve service efficiency and guest satisfaction.
Coordinate with facilities and operations teams to ensure equipment and service areas are properly maintained and operational.
Provide leadership support on the floor during events, leading by example to promote teamwork, professionalism, and high service standards.
Perform other duties as assigned to support the efficient operation of the Food & Beverage department.