Director of Food & Beverage Ontario Convention Center

ASM Global•Ontario, CA

3d•$125,000•Onsite

About The Position

The Director of Food & Beverage is responsible for the strategic leadership and operational management of all food and beverage operations at Ontario Convention Center. This role oversees concessions, premium hospitality, suites, catering, and special event operations to ensure exceptional guest experiences, operational excellence, and financial performance. The Director provides leadership to management teams while maintaining strong relationships with venue partners, clients, and internal stakeholders.

Requirements

Bachelor’s degree in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred
Minimum 5 years of leadership experience in food and beverage operations within a large venue, arena, convention center, or hospitality environment
Experience with budgeting, financial forecasting, labor management, and operational planning
Experience with vendor management, purchasing procedures, and contract negotiations preferred
Experience working in union environments is a plus
SERV Safe / Food Handler Certification (required within 30 days of hire)
Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
Ability to work with minimal supervision
Ability to interact with all levels of customers and staff including management
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
Communicate effectively both verbally and in writing with all staff and vendors.
Be detail oriented
Always present a professional appearance and demeanor during the workday
Excellent organizational and planning skills
Excellent communication and interpersonal skills
Strong customer service orientation
Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and have a passion for delivering exceptional guest service.
Positive attitude and neat appearance
Work ethics encourages strong urgency and quality in a team environment
Pushing and pulling doors open, lifting, stooping, bending and lifting at least 50 lbs.
Walking for long distances for more than 50% of workday.
This position may require work inside or outside of the building, as needed by events.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.
Employees may be scheduled to work until 12:00am or later.
Must be able to pass background.
Employee should use precautions & follow safety guidelines.

Nice To Haves

Experience with vendor management, purchasing procedures, and contract negotiations preferred
Experience working in union environments is a plus

Responsibilities

Review, approve, and monitor budgets, making recommendations regarding adjustments as needed.
Analyze food sales, attendance, and labor data to maintain cost control and operational efficiency.
Oversee food and beverage sales projections and budget performance for all assigned events and accounts.
Ensure high standards of guest service and client satisfaction during all events.
Develop and implement operational standards across all food and beverage operations.
Support new business development initiatives by identifying opportunities for new clients, contracts, permits, and partnerships.
Direct growth of food and beverage accounts by promoting services to new and existing clients.
Collaborate with finance and support teams to ensure operational alignment and compliance with company policies.
Maintain cost and quality control standards and ensure all facilities and equipment meet state and local health regulations.
Lead operational planning for events and conduct post-event financial and operational reviews.