Assistant General Manager – Residential Sales (HVAC)
About The Position
Join American Residential Services (ARS), the nation’s largest provider of residential HVAC services, employing more than 7,000 professionals nationwide. With over 45 years of experience, ARS delivers trusted home comfort solutions and industry-leading service to homeowners across the country. We are seeking an Assistant General Manager with a primary focus on leading and driving performance of the outside HVAC sales team. This role partners closely with the General Manager to grow revenue, develop sales talent, and ensure strong alignment between sales and operations.
Requirements
- 2+ years of residential HVAC sales or sales leadership experience
- Proven success leading outside / in-home HVAC sales teams
- Strong understanding of residential HVAC systems and replacement sales process
- Ability to coach, motivate, and develop high-performing sales professionals
- Strong analytical, organizational, and problem-solving skills
- Experience managing KPIs, forecasting, and performance metrics
- Valid driver’s license with a good driving record
- Strong leadership, communication, and business acumen
Responsibilities
- Lead, coach, and develop the outside HVAC sales team (Comfort Advisors) to meet and exceed revenue goals
- Drive sales performance, close rates, and average ticket growth through consistent coaching and accountability
- Conduct ride-alongs and in-field training to improve sales effectiveness and consistency
- Partner with the General Manager to execute sales strategies and growth initiatives
- Monitor sales KPIs, reporting, and forecasting to ensure targets are achieved
- Align sales efforts with install and service teams to ensure smooth job turnover and customer satisfaction
- Support recruiting, hiring, and onboarding of new sales team members
- Assist in pricing strategy, promotions, and sales process improvements
- Resolve escalated customer concerns and ensure a strong customer experience
- Collaborate with operations teams to maintain efficiency and profitability
- Support overall branch performance including revenue, margin, and customer satisfaction goals
Benefits
- Access to insurance after 31 days of employment
- Take-Home Company Vehicle, Fuel Card
- Low-cost medical insurance options (starting at ~$5/week)
- Dental and vision insurance options
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- 401(k) with company match
- Paid time off and holiday pay
- Company-paid life insurance
- Career advancement opportunities within a national service organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
