Assistant General Manager for Home2 and TRU by Hilton

Talentuition, LLC•Omaha, NE

About The Position

At MH Hospitality, we have created a new standard for customer service and excellence in the hospitality industry. An Omaha-based hotel development and management company, MH Hospitality properties deliver comfort and convenience to both professional and leisure travelers while offering the modern amenities and atmosphere expected by seasoned clientele. MH Hospitality is seeking a motivated and experienced Assistant General Manager to join our leadership team at Hilton affiliated Home2 and TRU by Hilton Omaha. The Assistant General Manager supports the General Manager in overseeing all aspects of hotel operations, ensuring exceptional guest experience, strong team performance, and achievement of financial and operational goals. This position serves as the second-in-command and plays a key role in the overall success of the hotel. We are committed to developing future hospitality leaders. This role provides a clear path toward General Manager opportunities for highly performing candidates within our organization. If you are motivated, ambitious, and looking for a new opportunity in the hospitality field, please apply today for immediate consideration.

Requirements

Minimum 3 years of hotel management experience preferred
Strong leadership and team management skills
Excellent guest service and communication abilities
Experience with hotel systems (PMS) preferred
Proficiency in Microsoft Office
Strong leadership and decision-making abilities
Excellent communication and interpersonal skills
Ability to work in a fast-paced hospitality environment
Strong organizational and problem-solving skills
Must have a flexible schedule to work some weekends, evenings, and holidays

Nice To Haves

Hilton brand experience preferred but not required

Responsibilities

Assist the General Manager in overseeing daily hotel operations across Front Office, Housekeeping, and Maintenance
Ensure compliance with Hilton brand standards, company policies, and operational procedures
Maintain high standards of cleanliness, service quality, and operational efficiency
Assist with hiring, training, coaching, and mentoring hotel team members
Support scheduling, staffing, and performance management
Foster a positive, team-oriented work environment
Ensure exceptional guest service and satisfaction
Address guest concerns promptly and professionally
Maintain a visible leadership presence throughout the hotel
Assist with budgeting, forecasting, and expense control
Monitor labor costs and operational expenses
Support preparation of financial reports and performance analysis
Support sales and marketing initiatives that drive hotel revenue
Monitor market trends and identify opportunities for growth
Assist with implementing strategies to achieve revenue and performance goals
Support the General Manager in executing operational goals and initiatives
Assist with inventory management and vendor coordination
Step in to lead hotel operations in the absence of the General Manager
Other duties as required