Assistant Manager - Childcare Agency

Jovie of Syosset • Syosset, NY

8d • Hybrid

About The Position

Since 2001, we’ve been dedicated to building stronger families as the nation’s most complete, full-service childcare resource. We provide families with fun, well-trained nannies and babysitters who have all the tools and support they need to bring order and joy to family homes.

Jovie of Syosset - Port Washington is in search of an Assistant Manager.

Job Description: Embodies the Jovie’s Core Values: Can Do, Results Matter, Leave it Better. Leads, manages, and is accountable for:
Supervision and retention of caregivers including scheduling and ongoing needs analysis
Recruiting new employees, including (but not limited to) job postings, reviewing applications, phone screens, interviews and reference checks
Implementation of Care Giver Promise with employees to include consistent performance review of daily timesheets, updated availability, communication and general employee behavior
Respond to family inquiries and perform ongoing delivery strategy for family customers
Co-leading orientation and onboarding process with placement manager
Coordinating, running and management of ongoing employee meet-ups, trainings and events
Consistent use of My Jovie system tools to include scheduling, communication notes, order creation, family/employee profile updates
Assist placement manager with responsibilities during peak periods, achievement of bi-weekly revenue, billing and gross margin goals and hours

Requirements

• Experience as a caregiver, nanny, or day care center teacher (including infant care) required.
• Computer and technology proficient with demonstrated aptitude using Microsoft Office or other business applications and software

Nice To Haves

• Sales and customer service experience preferred.

Responsibilities

• Supervision and retention of caregivers including scheduling and ongoing needs analysis
• Recruiting new employees, including (but not limited to) job postings, reviewing applications, phone screens, interviews and reference checks
• Implementation of Care Giver Promise with employees to include consistent performance review of daily timesheets, updated availability, communication and general employee behavior
• Respond to family inquiries and perform ongoing delivery strategy for family customers
• Co-leading orientation and onboarding process with placement manager
• Coordinating, running and management of ongoing employee meet-ups, trainings and events
• Consistent use of My Jovie system tools to include scheduling, communication notes, order creation, family/employee profile updates
• Assist placement manager with responsibilities during peak periods, achievement of bi-weekly revenue, billing and gross margin goals and hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed