Assistant Manager (04727)- Harrisburg 2

Domino's Franchise•Harrisburg, PA

About The Position

We are seeking a professional and decisive Assistant Manager to join our team in Harrisburg, United States. In this role, you will play a key part in supporting daily operations, leading a team of professionals, and ensuring the delivery of exceptional service. The ideal candidate will demonstrate strong leadership capabilities, organizational excellence, and a commitment to fostering a positive and productive work environment.

Requirements

2-4 years of supervisory or management experience in a corporate environment
Proven ability to lead, motivate, and develop team members effectively
Strong interpersonal and communication skills, both written and verbal
Excellent organizational and time management abilities
Demonstrated problem-solving and decision-making skills
Customer service orientation with a focus on satisfaction and relationship building
Proficiency with management software, scheduling systems, and Microsoft Office applications
Ability to analyze performance metrics and data to drive operational improvements

Nice To Haves

Experience with budget management and cost control (preferred)
Conflict resolution and mediation experience (preferred)
Knowledge of relevant industry practices and standards (preferred)

Responsibilities

Supervise and manage daily operations of the assigned department or location, ensuring efficiency and adherence to company standards
Lead, mentor, and motivate team members to achieve performance goals and maintain high levels of employee engagement
Develop and implement schedules, allocate resources effectively, and manage workflow to optimize productivity
Monitor team performance, conduct regular performance reviews, and provide constructive feedback to support professional development
Maintain open communication with team members and upper management, escalating issues and concerns appropriately
Ensure compliance with company policies, procedures, and applicable regulations
Analyze operational metrics and performance data to identify areas for improvement and implement solutions
Support the onboarding and training of new team members to ensure a smooth transition
Address customer inquiries and concerns with professionalism, working to resolve issues and maintain satisfaction
Prepare reports, documentation, and other administrative materials as required
Collaborate with other departments to support organizational goals and cross-functional initiatives