About The Position

Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day. Position Summary Assist Program Director/ Senior Program Coordinator in the daily operation of the program; This includes but not limited to supervision of all staff.

Requirements

  • Bachelor’s Degree in Social Services preferred. A minimum of a high school diploma.
  • Basic computer literacy.
  • Three years working in human services required.
  • Experience working with persons coping with mental health conditions required.
  • New York State driver’s license and access to a vehicle required and two years of driving experience required.

Nice To Haves

  • Supervisory experience preferred.

Responsibilities

  • Monitor and review residents progress notes, service plans, collateral/case notes and give constructive feedback to subordinates
  • Ensure program and case records are in compliance with regulatory and agency guidelines.
  • Interface and maintain written communication with other service providers and agency support staff.
  • Monitor monthly billable services via electronic health records and other means of verification( Apt. Program, Horizon and Renaissance ONLY)
  • Responsible for maintenance and updating of all resident files on a monthly basis
  • Attend case conferences and provide feedback to clinicians and other external support entities regarding resident’s progress.
  • Monitor and ensure Medication Management protocols are being completed based on agency and regulatory guidelines.
  • Responsible for crisis intervention requiring 24 hours on call availability.
  • Screen candidates for residential placement - this may require attendance at hospital or current placement (i.e. shelter).
  • Assist supervisor in planning and coordinating recreational/social activities. At times this may require escorting residents to these activities and/or participate in moderate physical activities.
  • Required to complete walk-through of facility at least twice per day
  • Responsible for ensuring staff is appropriately monitoring the facility on an on-going basis
  • Provide training to all staff on an on-going basis starting with new staff orientation.
  • Complete and coordinate weekly staff schedule
  • Act as liaison between outside service providers and the community residence. This requires both telephone and site visits to all boroughs.
  • Attend all scheduled meetings.
  • Must be able to participate in scheduled meetings/trainings at various sites, at varying times and transport self by car, in a timely fashion to and from destination.
  • Must demonstrate the ability to complete/pass mandated trainings and ability to perform the techniques taught. (i.e. Cultural Competency, CPR and First Aid.)
  • Participate in weekly supervision with Program Director.
  • Complete chore schedule and menu planning ( Apartment Program and CR’s ONLY)
  • Assist with completing bi-weekly payroll in the absence of the supervisor.
  • Review incident reports and assist Program Director to conduct investigations.
  • Provide weekly supervision to assigned staff; provide professional direction and technical assistance and delegate tasks.

Benefits

  • Compensation: Competitive hourly rate based on experience.
  • Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
  • Work-Life Balance: Paid time off, holidays, and personal days.
  • Wellness Program: Free and low-cost gym and wellness access and support.
  • Training & Growth: Ongoing professional development and career advancement opportunities.
  • Meaningful Work: Direct impact on the lives of youth and their families.
  • Supportive Environment: A collaborative team that values your contributions.
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